Terms

1. What the service does

SpeedTranscript turns an audio recording you upload into a written transcript with timestamps and speaker labels. Processing happens on our servers and on the servers of our speech-recognition provider.

Transcription is machine-generated. Accuracy depends on the recording — background noise, overlapping speakers, accents and technical vocabulary all affect the result. Check names, numbers, dates and quotations against the audio before you rely on a transcript, and do not treat the output as a certified or verbatim record for legal, medical or official purposes.

2. Your account

You sign in with a third-party account through our hosted login. Keep access to that account secure: activity performed through your session is treated as yours.

One person per account. Do not share a session, resell access, or create multiple accounts to obtain additional free credits.

3. Recordings you upload

You must own each recording you upload, or have the permission of everyone whose voice or personal information it contains. Do not upload recordings of other people's private conversations, material you are contractually forbidden to disclose, or content that is unlawful in your jurisdiction.

You keep all rights to your recordings and transcripts. You grant us only the limited licence needed to store the file temporarily, send it to our speech-recognition provider, and return the transcript to you.

4. Third-party processing

Audio is transmitted over HTTPS to our server and forwarded to AssemblyAI, our speech-recognition provider, which processes it in the United States. Using the service therefore involves transferring your recording to a country other than your own.

We do not keep the audio file. Transcripts are stored in your account until you delete them, and we request deletion of the provider-side copy as soon as the result has been saved. The Privacy Policy describes this in detail, including the provider's own retention windows.

5. Credits and payment

Transcription is prepaid with credits. One credit covers 30 minutes of audio, billed in 30-minute blocks and rounded up, with a minimum of one credit per job. The cost of a job is reserved when it starts and settled against the real duration of the audio when it finishes.

If a job fails before producing a transcript, the reserved credits are returned automatically. Credits are not money, carry no cash value, are not transferable, and do not expire while your account is active.

Payments are processed by our payment provider. See the Refund policy for the conditions under which a purchase can be refunded.

6. Acceptable use

Do not use the service to break the law, to infringe anyone's rights, to harass or surveil another person, or to build a competing transcription dataset from our output.

Do not attempt to bypass quotas, credit checks or authentication, probe or overload the service, or automate submissions in a way that degrades it for other users. We may suspend an account that does any of this.

7. Availability and changes

The service is provided on a best-effort basis. We may change, suspend or discontinue features, including the speech model used, and we may perform maintenance that interrupts access.

If we make a material change to these terms we publish a new version and ask you to accept it the next time you use the service.

8. Disclaimer and liability

The service is provided “as is” and “as available”, without warranties of any kind, express or implied, including fitness for a particular purpose or non-infringement. We do not warrant that a transcript will be accurate, complete or uninterrupted.

To the extent permitted by law, our total liability for any claim relating to the service is limited to the amount you paid us in the three months before the claim. We are not liable for indirect or consequential loss, lost profits, or loss of data that you did not export.

Nothing in these terms excludes liability that cannot lawfully be excluded.

9. Ending your use

You can stop using the service at any time, delete your transcripts from your account, and ask us to close the account.

We may suspend or terminate an account that breaches these terms, that we are required to act on by law, or that is used to abuse free credits or the free trial budget.

10. Contact

Questions about these terms, a transcript, or an account: use the contact page and we will respond as soon as we can.